How It Work

How It Work

How CivicConnects Works:
Find Help in 3 Simple Steps

Your guide to getting the support you need—anytime, anywhere.

1. Tell Us What You Need

  • Select from 12+ categories (food, housing, healthcare, etc.)

  • Filter by:

    • 📍 Location (search any address or use your current spot)

    • 🕒 Availability (show only places open right now)

    • ♿ Accessibility (wheelchair-friendly, multilingual staff)

2. See Verified Matches

We display:
✅ Real-time updates (no more showing up to closed pantries)
✅ Eligibility details (income limits, required documents)
✅ User reviews (see ratings from neighbors)
✅ Contact options (call, directions, or apply online)

*Example: “North Texas Food Bank – Open until 4pm, no ID required (4.8★)”*

3. Connect with Confidence

  • 📞 Call directly from the app

  • 🗺️ Get turn-by-turn navigation

  • 💾 Save favorites for later

  • ✨ Anonymous mode available

Bonus Features:

  • 🔔 Alerts for new programs in your area

  • 🤝 Chat with organizations to ask questions

  • 📤 Share resources via text/email

Why It Works Better:
🔹 “Unlike outdated PDF lists, we verify all listings weekly”
🔹 “Designed with social workers to reduce frustration”
🔹 “No account needed—start finding help immediately”

Download Now

Need Help Using the App?
Visit our How it Works page or email us at: inquiry@civicconnects.com.

For Organizations:
Want to list your services?

How to Install CivicConnects on Your Phone

How to Install CivicConnects on Your Phone

Step 1:
Launch the Installer

Access community resources with one tap—add our web app to your home screen.

Action:

  1. Open app.civicconnects.com in your mobile browser

  2. Tap “Sign in” (or skip to proceed)

  3. Look for the “Add to Home Screen” prompt (iOS/Android)

Tip: For faster access, sign in with Google to save your preferences.

Step 2:
Add page to

Action:

  1. Tap the ⋮ (menu) icon in your browser

  2. Select “Add page to” → “Home screen”

  3. Confirm the shortcut name (Example: “Denton Food Finder”)

Note: On iOS, use the Share icon → *“Add to Home Screen.”

Step 3:
Install as Web App

Action:

  1. In the pop-up menu, choose “Install as web app”

  2. Allow permissions if prompted

  3. Launch from your home screen like a native app

Benefits:
✓ Works offline for saved resources
✓ No app store downloads required
✓ Automatic updates